The document nobody can find
Three colleagues search their mailboxes and their own drives for a contract signed two
years ago, and when a version turns up, nobody is sure it is the final one.
Internal system for SMEs
Files & data
In IntrApp you do not have to put a file away yourself, because it is attached to the customer, the task or the ticket it belongs to. You can search inside the contents of files, and the file history shows who worked with them and when. There are no scattered shared drives and no versions nobody can vouch for.
What does it actually fix?
The version you cannot vouch for
The same file exists in a shared folder, in an email attachment and on somebody's
laptop, and each copy is slightly different.
The deleted file that stayed deleted
After an accidental deletion, nobody knows who removed the file or when, and if it
cannot be restored, the work is held up.
Documents where they actually belong
Every user has a personal folder, and you can set up shared folders alongside it. The folder structure is not the point, though. When you attach a file to a customer, a task, a ticket, a knowledge base article or a note, IntrApp puts it in the right place by itself. You do not have to hunt for a folder, and nobody has to argue about whether the customer's name or the year goes first in the file name.
It sorts itself
The only filing system that stays tidy is the one nobody has to maintain by hand. A
file attached during the work goes where that work is done, so tidying up is not a
recurring chore on anybody's list.
Search inside the document, not just the name
The system reads the text in uploaded PDFs, images and office documents, so you can
find a scanned contract by a name printed inside it, even when the file itself is
called “doc_0043”.
Private by default, shared by name
Only you can see what you upload until you share it. You can share it with the whole
company or with a few named colleagues, with read or edit access. That way the payroll
sheet and the price list do not have to be seen by the same people.
Starring and ZIP download
You can star the documents you open every week, so they stay at hand without
cluttering anyone else's view. If somebody needs a whole folder, they can download it
as a single ZIP file rather than with eleven separate clicks.
Traceable actions instead of guesswork
The file history records every file and folder action for the past thirty days, together with who did it and when. This covers uploading, renaming, moving, sharing, previewing, downloading, deleting and restoring. It is not surveillance, but an answer to the question nobody can currently answer, which is what happened to this file.
Disputes without guesswork
When a customer says they never received a file, the log shows when it was shared,
with whom, and when it was downloaded. The aim is not to blame anyone, but to settle
in a minute a question that would otherwise go back and forth by email for two days.
A bad click is reversible
A deleted file does not vanish immediately. It goes to the trash, where you can
restore it, so one hurried click does not cost you an afternoon.
Filter, do not scroll
You do not have to read the log from start to finish. You can narrow it down to one
colleague, one action or one week, and you see straight away what you are looking for.
Being found, not being elaborate
Traditional document management systems are full of features that slow down the working day, from complex permission tables and multi-step approvals to mandatory data forms for every file. In a growing company the problem is rarely a missing retention policy. Far more often, an important contract cannot be found.
1
place the contract lives
~30 min
automated setup
0
implementation fee
Files tied to the work, instead of separate storage
File handling is connected to the rest of the system. Every related contract opens straight from the customer's record, the specification attached to a task is there for whoever picks the task up, and the attachments of knowledge base articles are kept in the same place. The file history records events the same way everywhere.
Different levels for different data
Who sees what depends on the kind of data. By default only you can see your files, and you share them with named people, with read or edit access. You can open a folder to one colleague or to a team. Only administrators can see the detailed file history.
Clean handling instead of unnecessary complexity
There are no multi-step approvals and no regulatory compliance archive. The file history records who accessed files and how, but not the full version history of a document.
If you work in a regulated industry and the full lifecycle of your documents has to stand up to an official audit, a dedicated system will serve you better. IntrApp is made for everyday company paperwork, kept simple and dependable.
What most people ask at this point
We did not make these questions up; they are the ones prospective customers ask us most often. None of the answers is that you will get used to it.
Do we need training?
No. IntrApp has a built-in manual and a step-by-step walkthrough, so people find their
own way in. There are no training days, and nobody has to become the in-house expert.
What does it cost to start?
The automated setup takes about half an hour. There is no implementation fee and no
compulsory consulting day.
How flexible is the trial?
During the trial you work in your own system with your own files, and if it turns
out not to be right for you, you can cancel at any time.
Ask, and you may not have to pay for it
If an export option or a filter is missing, tell us. If roughly three quarters of our customer base would use it, we build it for free, and every customer gets it. We decide whether a request falls into that group, because we can see the whole customer base. We do not promise a delivery date, but we do promise that the request goes into development. Anything specific to your company is built under a separate agreement.
Take a look inside
The demo shows the whole system with sample projects, sample customers and sample documents, with no sign-up and no card, and you cannot break anything because it resets every night. To try it with your own files, that is what the trial is for.
- No sign-up
- No bank card
- Full functionality
Want to see how this would work for you? We will call you back.