Files & data
A file here is not something you have to file. It is attached to the customer, the task or the ticket it belongs to, its contents are searchable, and the file history says who touched it and when. No scattered shared drives and no versions nobody can vouch for.
What it actually solves
The version you cannot vouch for
The deleted file that stayed deleted
Documents where they actually belong
Every user gets a personal folder, and shared structures can be built alongside it. The folder tree is not the point, though. When you attach a file to a partner, a task, a ticket, a knowledge base article or a note, IntrApp files it in the right place on its own. No hunting for a folder, and no company-wide argument about whether the client name or the year goes first.
It sorts itself
Search inside the document, not just the name
Private by default, shared by name
Starring and ZIP download
Traceable actions instead of guesswork
The file history records every file and folder action with the user and a timestamp, going back thirty days: upload, rename, move, share, preview, download, deletion and restore. This is not surveillance. It is the answer to a question nobody can currently give: what happened to this file.
Disputes without guesswork
A bad click is reversible
Filter, do not scroll
Being found, not being elaborate
Traditional document systems arrive full of things that slow the day down: permission matrices, approval chains, metadata schemes. In a growing company the problem is rarely a missing retention policy. It is that an important contract simply cannot be found.
One surface instead of separate storage
File handling connects to the rest of the system: every related contract opens straight from the customer record, the specification attached to a task is there for whoever picks the task up, the attachments on a knowledge base article live in the same place, and the file history records events the same way everywhere.
Different levels for different data
Visibility follows what the data is. Files are private by default and shared by name, with read or write access. Folders can be opened to an individual or a team. The detailed file history is for administrators only.
Clean handling instead of unnecessary complexity
There are no multi-step approval chains and no compliance archive. The file history records access, not the full version history of a document.
If you work in a regulated industry and the lifecycle of your documents has to stand up to an audit, that calls for a dedicated system and you will be better off with one. What this is for is everyday company paperwork, kept simple and dependable.
What people usually ask at this point
These are not our questions, they are the ones we get most often. None of the answers is that you will get used to it.
“Do we need training?”
“What does it cost to start?”
“How flexible is the trial?”
Ask for it, and you may not have to pay
If an export format or a filter is missing, you should not have to solve it in another tool. Write to us, and if roughly three quarters of our customers would use it too, we build it for free. What is specific to you gets built under a separate agreement.
The demo is for looking, the trial is for deciding
They are not the same thing, and it matters which one you start with. To look around and get a feel for the screens, the demo is the better choice; to actually decide, you want the trial.