The small job not worth a card
Opening a kanban card for a five-minute task is more work than the task itself. If it
is written on a notepad instead, it is gone by Thursday.
Internal system for SMEs
Tasks, reminders, notes
Not every piece of work deserves a kanban card, and it is exactly the small things that disappear. IntrApp gives you a to-do list of your own, reminders attached to the record they concern, and notes you can write in one line, all in the same system as the rest of the work.
What does it actually fix?
The reminder that reaches nobody
An important call-back is noted in one person's own calendar. If they are out that
day, nobody else can pick it up.
The quick thought that gets lost
A detail comes up mid-call that should be written down straight away, and there is
nowhere to put it that anyone will find again.
Not every piece of work becomes a project
The to-do list is yours. It holds the small jobs that do not justify opening a card on the kanban board (the team's task board arranged in columns), but that disappear if they only ever land on a sticky note. Other people's tasks do not mix into it.
One line of typing, even mid-call
Adding a to-do does not require picking a project, naming an owner and justifying a
deadline. That is exactly why the small things get written down instead of
evaporating at the end of the call.
Done items move out of the way, not out of reach
A completed to-do leaves the list but can still be found. The list always shows what
is left, not what you finished last week.
A star for what matters today
You mark the important ones with a star. At the end of the day you do not have to
read thirty lines to work out which of them genuinely could not wait.
A deadline that has an owner
A reminder can be attached to a customer, a calendar event, a task or a ticket (a reported issue or request), or it can stand on its own. It is yours, and it goes off exactly when you set it. If the company needs to know about a deadline, use a follow-up instead, because a follow-up stays on the record and your colleagues can see it too.
Email, in the app, or both
You decide where it reaches you. Emails go out on working days only, and five due
reminders arrive as one email, not five. This is the sort of detail that decides
whether a team uses a system at all.
A note on the reminder
You see not only that it is due, but why. Two weeks later that is the difference
between calling the customer and first working out what you wanted from them.
Whoever is involved gets it too
If the reminder is on a calendar event, the attendees get it as well. If it is on a
project task, the assignee and the creator get it too. Once a task is done, no more
emails go out about it.
Too small for the knowledge base, too important to lose
A note is the half sentence that today ends up on a sticky note or in a message you send to yourself. It might be the phone number the customer actually answers, what you promised for next week's call, or which setting had to be changed last year. Notes are quick to write, can be formatted and can take file attachments, without opening a second application.
Private or shared, note by note
You do not have to decide up front whether something is personal or company
business. You set it per note, and you can change it later when it turns out
somebody else needs it.
The waiting room for the knowledge base
Three related notes are usually a knowledge base article waiting to be written. Until
then they are at least not in your head and not on paper under the monitor.
Where the work already is
Notes need no separate app and no separate login. They sit in the same place as the
task and the customer, so you never have to wonder where something is supposed to go.
Small things that still deserve a place
Most systems are either too heavy for a five-minute task or ignore that kind of work entirely. What was needed is something light and immediately at hand that still lives in the same system as the bigger work.
3
kinds of record in one place
~30 min
automated setup
0
separate note-taking subscription
Not three separate tools
These three connect to the rest of the system rather than sitting next to it:
- Your to-dos do not mix with the team's tasks, and they still live in the same system.
- Reminders attach to the customer, the task or the ticket they are about.
- What you work out in a note becomes the whole team's knowledge in the knowledge base.
- Files attached to a note go into the file manager, where everything else is.
What is personal stays personal
Visibility works like this in each area:
- Your to-do list is visible only to you; nobody else can see it.
- A reminder is yours, but on a calendar event the attendees get it too, and on a task the assignee does.
- For notes, a single switch decides between private and shared with the team.
Quick capture instead of project planning
There is no forecasting, no dependency handling and no approval step in any of these three. For work with several steps and several people, use the kanban board.
To-dos, reminders and notes exist for fast capture of small things, not for planning large projects.
What most people ask at this point
We did not make these questions up. They are the ones prospective customers ask us most often, and none of the answers is that you will get used to it eventually.
Do we need training?
There is a manual and a step-by-step walkthrough inside the app, so people can find
their own way. There are no lengthy training days.
What does it cost to start?
Automated setup takes about half an hour. There is no implementation fee and no
compulsory consultancy cost.
How flexible is the trial?
During the trial you work with your own to-dos and notes, with full functionality. If
it is not what you were looking for, you cancel it like a streaming subscription.
Ask, and you may not have to pay for it
If a reminder type or a view is missing, write to us. If roughly three quarters of our customers would use it too, we build it for free and every customer receives it. Whether a request falls into that group is our decision, because we are the ones who see the whole customer base. We do not promise a delivery date, but we do promise that the request enters development.
Take a look inside
In the demo you can see, without signing up, how the to-do list, reminders and notes work alongside sample customers and sample projects. You can try it with your own data during the free trial.
- No sign-up
- No bank card
- Full functionality
Want to see how this would work for you? We will call you back.